Here is where I will put useful downloads.

 

PROJECT: Empirical Findability Study 1: eBay's Best Match now seeking volunteers.
Click here to download PDF.

 

Download my Excel worksheet which can be used to compute just how fast your DSR rating can go down, and why it's a fools errand to chase after PowerSellers so-called "discounts".

If you don't have Excel, you can download the free viewer here.

Or download OpenOffice here.